Thank you for shopping on this website. We are committed to providing high-quality products and a positive shopping experience. If you need to return or request a refund, please carefully read the following policy terms.

I. Return Application Conditions

To protect the rights of all customers, returned goods must meet the following conditions:

The goods must be in unused condition, without wear, stains, or human-caused damage.

The goods must retain their original packaging, labels, and accessories.

Used goods or goods that affect resale are not eligible for return or refund.

Customized or special promotional items (if indicated) are generally not eligible for return unless there is a quality issue.

II. Return Shipping Costs

For quality issues (such as breakage, wrong shipment, serious defects, etc.):

Return shipping costs will be borne by CRAFT RESTAURANT LLC (the merchant).

For non-quality issues (such as dislike, incorrect size, subjective reasons, etc.):

Return shipping costs will be borne by the buyer.

III. Refund Processing Procedure

Customer submits a return application and receives confirmation from customer service.

Return the goods to the designated return address as instructed.

The warehouse receives and inspects the returned goods.

Refunds will be processed if the return meets the conditions.

IV. Refund Time

We will complete the refund processing within 3-5 business days after receiving and confirming the returned goods.

The refund will be processed within [time period]. The refund will be returned to your original payment account. Actual arrival time may be delayed depending on the bank or payment platform.

V. Return Address

Please send the returned item to the following address:

1910 ENCINO DR Crofton MD 21114

(Please be sure to include the order number and purchaser information in the package for prompt processing.)

VI. Important Notes
Items returned without customer service confirmation may not be eligible for a refund. The sender is responsible for any loss or damage incurred during return shipping (except for quality issues). Refunds are only for eligible returned items and do not include non-refundable fees (such as partial shipping costs, depending on the circumstances).